Terms of Service

These terms and conditions outline the rules and regulations for the use of Official Authentication's Website, located at www.officialauthentication.com.

By accessing this website we assume you accept these terms and conditions. Do not continue to use Official Authentication if you do not agree to take all of the terms and conditions stated on this page.

1. Scope of Services
Official Authentication provides expert authentication services for luxury goods. These services are subject to the following terms, which define what users can expect from us and what we expect from users.

2. User Responsibilities
Users of our services agree to:

  • Provide accurate and complete information about items submitted for authentication.
  • Adhere to all payment terms as outlined at the time of service engagement.
  • Respect the intellectual property rights associated with content provided through our services and not engage in any fraudulent activities.

3. Copyright and Intellectual Property
The content on this website, including text, graphics, logos, icons, images, and service descriptions, belongs to Official Authentication and is protected by international copyright and intellectual property laws. Unauthorized use may result in civil and criminal penalties.

4. Limitation of Liability and Disclaimers
Official Authentication does not guarantee that all information provided is always accurate, complete, or current. The materials on this website are provided "as is" without any express or implied warranty of any kind. In no event shall Official Authentication be liable for any damages arising out of the use or inability to use the materials on this website.

5. Refund Policy
Official Authentication allows 30 days to request a cancellation on open and incomplete orders. Refunds will be issued in the form of OA credits back onto the account of the customer.
Inconclusive orders for items for which a determination cannot be made will also be refunded back to the customer in the form of OA credits.
Refunds will not be issued on purchases of OA credits or courses.

6. COA Integrity and Validity
Official Authentication does not condone the use of one Certificate of Authenticity being used for multiple items that lack unique identifiers. A COA from Official Authentication is linked to a singular unique item that has been examined, and should accompany that singular item. We do not assume responsibility for a COA being used for multiple or bulk items. This practice tarnishes the legitimacy and integrity of our authentication services.

7. Termination and Suspension
Official Authentication reserves the right to suspend or terminate your access to the services without notice and liability, for any reason, including but not limited to a breach of these Terms. All provisions of the Terms which by their nature should survive termination shall survive termination.

8. Changes to Terms
Official Authentication reserves the right, at its sole discretion, to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.

9. Governing Law
These Terms shall be governed and construed in accordance with the laws of [Jurisdiction], without regard to its conflict of law provisions. Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

10. Contact Us
If you have any questions about these Terms, please contact us at:
Email: info@officialauthentication.com